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Useful downloads

Download additional information about CCCA’s courses; the course competencies; the learning outcomes; learner testimonials; and useful Aboriginal and Torres Strait Islander factsheets.

Frequently asked questions

Q: How do I register for a CCCA Aboriginal and Torres Strait Islander Cultural Competence Course?
A: You can register by either purchasing the course or requesting a quotation from the course page of the website
Q: How much does the CCCA Aboriginal and Torres Strait Islander Cultural Competence Course cost?
A: $175 + GST = $192.50 inclusive of GST
Q: How do I pay for the course?
A: You can pay for the course either by credit card or electronic funds transfer (EFT)
Q: How long does it take to complete the CCCA Aboriginal and Torres Strait Islander Cultural Competence Course?
A: It takes on average between 7-10 hours to complete
Q: Do you receive a certificate on completion of the CCCA Aboriginal and Torres Strait Islander Cultural Competence Course?
A: Yes you receive a certificate of completion from CCCA, this will be emailed to you upon successful completion of the course
Q: Are CCCA’s courses 100% online?
A: Yes. CCCA’s courses are 100% online and require no face-to-face attendance at a college, school or university is required
Q: Can you access the course at any time?
A: Yes. CCCA’s courses are available 24/7 from any location in Australia allowing you to study at a time and pace convenient to you
Q: I am having trouble logging into the course through the website.
A: When copying your username and password into the login fields please make sure there are no extra spaces before or after the data entered, as this may return an error
Q: What if I need help with the CCCA course?
A: Call us on 1300 240 944 or email us at
Q: What IT requirements do I need?
A: Access is easy and only requires internet access. The course can be accessed via your pc, tablet or smartphone
Q: Is online learning engaging?
A: Yes. CCCA’s courses have been specifically designed to make your learning experience as engaging as possible
Q: How are the courses assessed?
A: Assessments are delivered in a series of short form questions at the end of each component and one final free form assessment at the end of the course
Q: Who can do the course?
A: There are no restrictions on who can do the course, you can complete the course as an individual or through your organisation
Q: What happens after I finish my course?
A: Together with the relevant certification you will receive a Learners Resource Pack which will includes your course results, any notes you made throughout the course, a reference guide for ongoing learning, a series of fact sheets and your personal action plan which you completed as your final assessment.